Cancellation Policy

IF YOU CANCEL A TOUR:

All tours have a minimum non-refundable deposit of $500 USD per person to book. Cancellations may be made in writing and acknowledged via email to info@damesly.com by Damesly.

Cancellation charges:

  • 30 Days or more before departure: Full credit towards another tour, or, refund minus your $500 deposit.
  • 29 Days or Less before departure: No credit, no refund
  • Cancellations Made at or During Trip: No credit, no refund
  • No Shows: No credit, no refund


    IF WE CANCEL A TOUR:

    Damesly reserves the right to cancel any adventure for any reason, but will not cancel less than 30 days before departure except for force majeure and/or for reasons outside of our control such as acts of god including natural disasters like hurricanes, tsunamis, earthquakes or any natural disaster, or any acts of terrorism which may arise in the said country that would make the adventure unsafe.

    In certain situations, we may also cancel a trip if we do not meet the minimum amount of guests required to run the tour. If this should happen, we will refund any monies paid, minus your deposit, or we will allow all money paid to go as credit towards an alternate Damesly adventure of your choosing for no additional cost.

    Damesly is not responsible for any direct, incidental, consequential damages, expenses or losses that the Client may have incurred as a result of the booking including, but not limited to, visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment and opportunity.

    If the alternative adventure chosen is of a lower value than that originally booked, then the Client is entitled to a refund of the price difference.

    If the Client is offered a refund but requests an alternative tour of a higher value than that originally booked, then the Client must pay the difference in price.

    Where a significant element of the adventure cannot be provided, Damesly will make suitable alternative arrangements for the continuation of the adventure. If it is not possible to provide a suitable alternative or the Client reasonably rejects any suitable alternatives, Damesly will provide the Client a refund of unused adventure portions.

    IF YOU ARE ASKED TO LEAVE A TOUR

    Damesly reserves the right to ask any guest to leave a tour due to acts of violence, bad behavior, disruptive behavior, or for any reason without justification. In the rare instance you are asked to leave a tour, no refund or credit will be given.

    UNUSED SERVICES

    There will be no discounts or refunds for missed or unused services. If a Client leaves an adventure voluntarily or involuntarily for any reason, no refunds will be issued.

    PRICES AND SURCHARGES

    No price increases will be made to a booking 30 days or less before departure. Damesly reserve the right to impose surcharges (price increases) up to 30 days before departure due to unfavorable changes in exchange rates, increases in airfares or other transportation/fuel costs, increases in local operator costs, taxes, or if government action should require us to do so.