WHAT WE'RE DOING TO KEEP YOU SAFE
We want you to book our trips with confidence, knowing that we are doing all we can amidst the global Covid-19 pandemic to help keep you healthy while traveling with us.
As a small group tour company, we’re ahead of the curve here in that some of the measures we’ve always implemented (capping tour guests, for example) will also help to keep you safer.
But we're taking it even further.
Below are some things we will be implementing in our upcoming tours.
Updated tour details
Our groups have always been small (we cap our tours at 10), to help foster deeper friendships and communications. While traveling with a group may still come with risks, know that your exposure will be limited to at least our group and our drivers.
We’ve increased disinfection of our vehicles and transportation and are making sure that each day the car is cleaned and sanitized thoroughly after use.
We prefer to work with smaller and more boutique properties and will continue to do what we can to help reduce your exposure. Most of our tours include the option to upgrade to a single room, which will remain an option for you. If you are sharing a room, we will do our best to keep your roommate the same for the duration of your trip. Please note that our hotel partners are committed to intensive cleaning schedules, and as such, certain amenities of a property, such as the gym or pool, may be closed intermittently.
We like to feed you good, healthy food. Now, we’re looking at our food partners for additional support and will only be stopping at places where good hygiene is maintained. We can’t promise that every restaurant will abide by physical distancing, but we will do what we can.
We are not currently requiring travelers to wear masks on our trip, but we will ask you to bring one with you in case this changes, as well as for crowded markets, city tours and the plane to/from your destination.
Prior to traveling with us, we will be sending out a waiver we will need you to sign, simply declaring that to the best of your knowledge you don’t have Covid-19 and are feeling physically healthy to travel. If before your Damesly trip you become sick, PLEASE don’t travel with us. Email us instead to see what can be done with your trip deposit.
We’re doing all we can to continue to help you see the world in a safe and responsible way. So please know that our tour itineraries may be subject to last-minute changes, as the situation changes rapidly day-by-day throughout the world. If we don’t feel it’s safe to visit a particular city, we may be forced to amend the itinerary with little to no notice. We’ll do our best not to do this, but we ask our travel community to remain flexible with us and trust the advice of our team of experts.
If we should have to cancel your tour prior to traveling due to Covid-19 concerns, you will be offered a credit towards any future trips. Any payments made past the $500 non-refundable deposit are fully refundable.
If you need to cancel last minute because you are sick, we will apply any payments you have made towards future Damesly tours. We regret that as a small operator we cannot ensure a full refund.
This has always been a requirement on our tours, but is especially important now. Please note that we will be asking for proof of insurance prior to the start of your tour. Guests on our Cuba tour do not need to provide this as the airlines offer insurance with your flights as part of their contract of carriage.
If you develop a fever on our tour, you may be asked to quarantine on trip and you may be required to have a doctor clear you before rejoining us. We will make every effort to have hand sanitizer on hand, but please also bring your own.
We typically confirm our tours 60 days prior to departure. However, to get a more accurate read on the events around the world, during the pandemic we will be confirming 45 days out. If there's a chance we can run the trip safely, we want to take it -- but we won't ever make a decision that could put your health at risk.
If we should have to cancel your tour prior to traveling due to Covid-19 concerns, you will be offered the option to either move your tour to an upcoming date, or be refunded minus your $500 non-refundable deposit. We will not cancel a tour without offering a future date that your same trip may run.
If you need to cancel last minute because you are sick, we will apply any payments you have made towards future Damesly tours. We regret that as a small operator we cannot ensure a full refund in every situation. Know that we will do our best to work with you, as we hope to travel together for years to come.
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